Please note that you are eligible for a 100% refund on this tour until 7 Days (1 Week Days) prior to your departure. Any cancellation requests within the week will be declined and we will be unable to process a refund for you. Do note you will also be liable for any accommodation charges due to you within this time.
In order to request a refund please contact us by email (email@example.com) with your 5-digit confirmation number OR your name, tour name, tour date and the number of seats you wish to cancel from the booking.
We are happy to amend or reschedule bookings until 7 Days (1 Week Days) prior to departure, pending tour availability.
COVID-19 UPDATE: If your trip has been affected by the Coronavirus, please get in touch with us via our 'contact us' page on the website, or email (firstname.lastname@example.org) and one of our reservationists will be more than happy to assist you.
The Start Of Your Tour
Your tour will depart from the bus stop outside ‘Deacon’s House Cafe’. The address for this stop is ‘304 Lawnmarket, Royal Mile, Edinburgh, EH1 2PS’.
Don’t Be Late
Please arrive at least at least 15 minutes before your tour is due to depart - This is to ensure a timely departure, giving plenty of time for check-in, so that we don’t miss any scheduled stops on this fully loaded tour!
If you need to contact us on the morning of departure, please telephone our offices on: +44 (0) 131 212 5026 and select option 1.
A link to a map for the departure location can be found here: https://tinyurl.com/y38npbc7
Look Out For Our Buses!
You’ll know when you’ve found us when you see one of the buses seen below! Look out for The Hairy Coo logo on the side of the bus. Your bus will either be white, orange or blue.
Bring Your Booking Reference
Please ensure you have your booking reference number to hand ready for check-in, ready to show your driver guide on arrival. This will be a 5 digit number that you will receive in your booking confirmation.
We expect everyone to bring one larger piece of luggage, a suitcase or backpack, which we will put in the hold of the bus during transit. This can weigh up to 15kgs. Of course, you are also welcome to bring a small carry on backpack/handbag which you can take on to the bus with you and keep in the storage shelves during transit.
During Your Tour
1 hour Loch Ness Boat Cruise - £14.50 per adult , £9.00 per child
At The End Of Your Tour
We will drop you off back in Edinburgh at 17:30 on day 2 at the end of the day at the same location that we picked you up.
If you have a flight booked from Edinburgh Airport after your tour, please tell your Driver Guide at the beginning of this tour. On return to Edinburgh they will offer a complimentary drop-off at Ingilston Tram Stop a very close to the airport to save you the hassle of coming into the city centre and then travelling back out to the Airport later in the evening. We aim to pass the airport at approx. 17:00.
Tell Us What You Think
We're only as good as what our guests think of us - We welcome and appreciate all reviews left by our guests.
We hope you have an amazing time! :)