Please note that you are eligible for a 100% refund on this tour until 72 hours (3 Days) prior to your departure. Any cancellation requests within the 72 hours will be declined and we will be unable to process a refund for you.
In order to request a refund please contact us by email (firstname.lastname@example.org) with your 5-digit confirmation number OR your name, tour name, tour date and the number of seats you wish to cancel from the booking.
We are happy to amend or reschedule bookings until 72 hours (3 Days) prior to departure, pending tour availability.
COVID-19 UPDATE: If your trip has been affected by the Coronavirus, please get in touch with us via our 'contact us' page on the website, or email (email@example.com) and one of our reservationists will be more than happy to assist you.
Your tour will depart from the bus stop outside ‘Deacon’s House Cafe’. The address for this stop is ‘304 Lawnmarket, Royal Mile, Edinburgh, EH1 2PS’.
Don’t Be Late
Please arrive at least 15 minutes before your tour is due to depart - This is to ensure a timely departure, giving plenty of time for check-in, so that we don’t miss any scheduled stops on this fully loaded tour!
A link to a map for the departure location can be found here: https://tinyurl.com/y38npbc7
Look Out For Our Buses!
You’ll know when you’ve found us when you see one of the buses seen below! Look out for The Hairy Coo logo on the side of the bus. Your bus will either be white, orange or blue.
Bring Your Booking Reference
Please ensure you have your booking reference number to hand ready for check-in, ready to show your driver-guide on arrival. This will be a 5 digit number that you will receive in your booking confirmation.
You are more than welcome to bring your luggage along on the 1-Day Tour. This will be put in the hold under the bus while the tour is in transit.
During Your Tour
Alnwick Castle and / or Alnwick Gardens Entry - 2020 Prices TBC
Melrose Abbey - 2020 Prices TBC
At The End Of Your Tour
We will drop you off back in Edinburgh at the end of the day at the same location that we picked you up.
Tell Us What You Think
We're only as good as what our guests think of us - We welcome and appreciate all reviews left by our guests.
We hope you have an amazing time!